{"id":127,"date":"2026-01-09T14:38:38","date_gmt":"2026-01-09T17:38:38","guid":{"rendered":"https:\/\/casasergipe.com\/?page_id=127"},"modified":"2026-06-11T06:05:22","modified_gmt":"2026-06-11T09:05:22","slug":"trocas-e-devolucoes","status":"publish","type":"page","link":"https:\/\/casasergipe.com\/?page_id=127","title":{"rendered":"Trocas e Devolu\u00e7\u00f5es"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Como solicitar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para solicitar troca, devolu\u00e7\u00e3o ou cancelamento, entre em contato por:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a>contato@casasergipe.com<\/a><\/strong><\/li>\n\n\n\n<li>WhatsApp: <strong>(79) 99142-3179<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Informe: n\u00famero do pedido, CPF, motivo e fotos\/v\u00eddeos (quando aplic\u00e1vel).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Direito de Arrependimento (compras online)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme o <strong>C\u00f3digo de Defesa do Consumidor (art. 49)<\/strong>, voc\u00ea pode desistir da compra em at\u00e9 <strong>7 (sete) dias corridos<\/strong> a contar do recebimento do produto.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Condi\u00e7\u00f5es para devolu\u00e7\u00e3o por arrependimento:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produto sem sinais de uso, com todos os itens\/partes;<\/li>\n\n\n\n<li>Preferencialmente na embalagem original (ou embalagem equivalente que proteja no transporte);<\/li>\n\n\n\n<li>Acompanhado de acess\u00f3rios\/brindes, se houver.<\/li>\n<\/ul>\n\n\n\n<div style=\"position: fixed; top: -4568px; left: -4039px;\"><p>Bij dagelijks gebruik blijkt hoe doordacht het concept van <a href='https:\/\/pokobetcasino1.com'>https:\/\/pokobetcasino1.com<\/a> daadwerkelijk is. Het gemiddelde uitkeringspercentage van veel titels ligt boven 96 procent. Live roulettetafels bieden verschillende spelvarianten, van klassiek Europees tot Lightning Roulette. De navigatie is helder gestructureerd en maakt snel vinden van gewenste content mogelijk. VIP-spelers krijgen toegewezen contactpersonen voor individuele vragen. Een interne shop maakt het inwisselen van loyaliteitspunten tegen re\u00eble prijzen mogelijk. Spelers kunnen verzamelde loyaliteitspunten in de interne shop tegen re\u00eble prijzen omwisselen. Spelers kunnen hun favorietenlijst ook mobiel bewerken en beheren. Antiwitwasmaatregelen voldoen aan de internationale AML-standaarden. De hoge afwerkingskwaliteit pleit voor duurzame investeringen in het totaalproject.<\/p><\/div>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Frete da devolu\u00e7\u00e3o:<\/strong> em regra, a Casa Sergipe orientar\u00e1 a log\u00edstica reversa ou forma de postagem para devolu\u00e7\u00e3o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Produto com defeito (v\u00edcio)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se o produto apresentar defeito\/avaria n\u00e3o decorrente de mau uso, voc\u00ea poder\u00e1 solicitar solu\u00e7\u00e3o.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prazo para reclamar: <strong>30 dias<\/strong> para produtos n\u00e3o dur\u00e1veis e <strong>90 dias<\/strong> para dur\u00e1veis, conforme CDC (contados do recebimento).<\/li>\n\n\n\n<li>A Casa Sergipe poder\u00e1: <strong>trocar<\/strong>, <strong>consertar<\/strong> (quando aplic\u00e1vel), ou <strong>reembolsar<\/strong>, conforme o caso e a disponibilidade do item.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Avaria no transporte<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ao receber, verifique a embalagem e o produto. Se notar amassados, rasgos, quebra ou avaria:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Registre fotos\/v\u00eddeo imediatamente;<\/li>\n\n\n\n<li>Entre em contato em at\u00e9 <strong>48 horas<\/strong> ap\u00f3s o recebimento para an\u00e1lise e orienta\u00e7\u00f5es.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Troca por prefer\u00eancia (cor\/estilo\/tema)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se a troca for por prefer\u00eancia, a Casa Sergipe analisar\u00e1 a solicita\u00e7\u00e3o conforme disponibilidade e condi\u00e7\u00f5es do produto devolvido. Em geral, ser\u00e3o aplicadas as condi\u00e7\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produto sem uso e em perfeito estado;<\/li>\n\n\n\n<li>Solicita\u00e7\u00e3o feita em prazo razo\u00e1vel ap\u00f3s o recebimento;<\/li>\n\n\n\n<li>Custos de envio podem variar conforme o motivo e ser\u00e3o informados no atendimento.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Itens artesanais e sob encomenda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por serem pe\u00e7as artesanais, algumas podem ter varia\u00e7\u00f5es naturais.<br>Para itens feitos sob encomenda\/personalizados, o cancelamento pode n\u00e3o ser poss\u00edvel <strong>ap\u00f3s o in\u00edcio da produ\u00e7\u00e3o<\/strong>, mas a Casa Sergipe avaliar\u00e1 cada caso com base no CDC e na etapa do processo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Reembolso (estorno)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s receber e inspecionar o produto devolvido, a Casa Sergipe processar\u00e1 o reembolso conforme a forma de pagamento:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cart\u00e3o de cr\u00e9dito: estorno solicitado \u00e0 operadora (prazo depende do emissor e pode ocorrer em faturas subsequentes).<\/li>\n\n\n\n<li>Pix\/transfer\u00eancia: devolu\u00e7\u00e3o em conta indicada pelo titular da compra.<\/li>\n\n\n\n<li>Boleto: reembolso via transfer\u00eancia\/pix para dados do titular.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. Como solicitar Para solicitar troca, devolu\u00e7\u00e3o ou cancelamento, entre em contato por: Informe: n\u00famero do pedido, CPF, motivo e<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trocas e Devolu\u00e7\u00f5es - Casa Sergipe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casasergipe.com\/?page_id=127\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trocas e Devolu\u00e7\u00f5es - Casa Sergipe\" \/>\n<meta property=\"og:description\" content=\"1. 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